We hope you are delighted with your Style on Point purchase. To ensure you have a pleasurable shopping experience we have a 14 day returns policy for Australian customers & a 30 day returns policy for International customers. If you purchase an item which does not suit or fit we offer a Store Credit Note which has a 3-month expiry date.
We do not offer refunds for change of mind, wrong decision or incorrect size.
An exchange or credit note (valid for 3 months) will be issued on full priced items, should they meet the below requirements:
If your order is a PRE-ORDER or CUSTOM ORDER from a third-party designer we are not able to accept the item back as an exchange, credit note or refund.
We aim to provide our customers with products of the highest standard and quality and a thorough check of your garment is undertaken before it is sent off. If you receive an item that you believe has a manufacturing fault, we must receive an email within 24 hours of you receiving the item. Please email email@example.com & provide us with a picture or two showing the defect/fault to speed up the process.
In accordance with the Australian Competition and Consumer Commission if the garment you have purchased has a minor fault then we have the right to repair the fault to the product and provide you with the same product. If we believe the fault cannot be repaired then we will aim to provide you with a replacement product, which matches your original purchase. However, if we are unable to repair or replace your faulty item then we will reimburse you in full for your purchase.
Please note; if you damage a garment (e.g. after wearing it a button falls off or the zip breaks because of wear) we cannot accept garments back for exchange/credit notes.
Email firstname.lastname@example.org with:
We must receive your product back within 7 days of you receiving your item to be eligible for a store credit.
Please take care when sending items back to us, as items lost in the post are your responsibility and we cannot offer exchanges or credit notes on lost parcels. We always recommend using registered post with a tracking number to avoid missing parcels.
A customer loyalty voucher can not be redeemed on an exchange purchase or in conjunction with any other offer.
Our full in store policy can be located at our Terrigal boutique
Shop 3/6 Campbell Cres,
Terrigal NSW 2260